A Trusted Friend in a Complicated World

A woman is smiling, sitting on a chair, wearing a blue jacket with a decorative brooch, against a plain white background.

Jacqueline Whitmore

location-pin Mount Dora, FL

School: The Protocol School of Washington

Expertise: Etiquette, Work & Career

Jacqueline Whitmore

  • 28 years of experience as a certified etiquette expert and 20 years of experience as a certified speaking professional (CSP)
  • Founder of the Protocol School of Palm Beach
  • Author of Business Class: Etiquette Essentials for Success at Work and Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals
  • Interviewed for numerous publications, including the New York Times, the Wall Street Journal, USA Today, Business Insider, O: The Oprah Magazine, Real Simple, Southern Living, Time and Fortune, as well as CNN, Fox News, BBC World News and NPR

Experience

Jacqueline is a renowned business and hospitality etiquette expert with more than 25 years of experience in the industry. Since founding the Protocol School of Palm Beach in 1998, she has established herself as a leading authority on professional settings and social intelligence. Her insights have been featured in prominent media outlets including the New York Times, the Wall Street Journal, USA Today, Entrepreneur, O: The Oprah Magazine, Real Simple, Woman’s Day, Southern Living, Fortune and Time, among others.

The author of two books, Business Class: Etiquette Essentials for Success at Work and Poised for Success, Jacqueline formerly served as the protocol officer and assistant director of public relations at The Breakers, a luxury resort in Palm Beach, Florida. Prior to that, she was a flight attendant with Northwest Airlines.

Education

The Protocol School of Washington

Certified Etiquette & Protocol Consultant

University of Florida

BS, Telecommunications

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